Our Policies
Brush head size guide
Pick the correct brush head size based on the user's age, or you can base it on the actual size of the user's mouth. Refer to our size chart to find the best fit. To measure the size of your mouth, you can use dental floss to determine the right size for you. Our AutoBrush Pro Brush Heads are designed to have the following measurements.
Adult small brush heads
Brush head measures 49mm from front to back and 75mm across at the widest point.
Adult regular brush heads
Brush head measures 53mm from front to back and 77mm across at the widest point.
Adult XL brush heads
Brush head measures 59mm from front to back and 77mm across at the widest point.
Still unsure? We’re happy to help!
Our team is here to answer all your questions on sizing or product features. Just contact us at customercare@autobrush.com
What is the difference between Fluoride and Nano-HAp?
Fluoride and Nano-Hydroxyapatite (Nano-HAp) both enhance dental health effectively. Fluoride is renowned for its ability to strengthen tooth enamel and prevent cavities. Nano-HAp offers a similar benefit as a fluoride-free alternative, perfect for those who prefer it, and is especially safe for children who might swallow toothpaste.
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Product Warranties
For orders placed after 10/4/2021, the AutoBrush warranty is two years standard but while you stay subscribed to replacement brush-heads, it's a lifetime warranty!
What does my AutoBrush warranty cover?
- Accidental damage
- Power surge protection
- Accidental damage from handling
- Accidental moisture damage
- Excess wear and tear
- Charging issues
What happens if I need to make a warranty claim?
To file a claim, please take a quick 5-10 second video (or picture) of the issue you are having and send that along with the email your account is under and your shipping address or order number via our contact page or directly to customercare@autobrush.com
Once your claim is received, our team will work to diagnose the issue and offer a replacement, if your claim is found to meet the conditions of our warranty.
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