OCTOBER 20, 2020 POSTED BY: ATUL SHASTRY
At AutoBrush, we’re dedicated to transoforming the feedback of customers into actionable product change. We recently started to notice feedback from customers regarding our brush heads. As part of the cleaning experience, the brush heads we use are made from soft-touch, gentle silicone that previously came in different size variants (3–7, 8+ and Adult’s). Some of the feedback we received from customers included that the size breakdowns weren’t adequate for growing children, or for those adults with larger mouths or smaller mouths.
There seemed to be no in between sizes for those that fell into these categories. . We went back to the drawing board and completely redesigned our brush heads from scratch. Ultimately, the end result is something we’re proud to communicate today!